As a home services business owner, one of the key aspects of ensuring a smooth operation is efficient payment processing, both in the back office and in the field. Specifically, being able to accept payments in the field not only enhances customer satisfaction but also expedites cash flow and simplifies your business operations. In this blog, we will explore various methods and best practices for processing payments while working off of mobile devices, enabling you to focus on delivering exceptional services while maximizing your revenue.
Mobile Point of Sale (mPOS) Systems: Investing not only in a mobile point of sale system, but a RELIABLE one as well, is crucial for processing payments on the spot. These systems typically comprise a smartphone or tablet and a card reader, enabling you to accept credit and debit card payments anywhere. Some popular mPOS solutions include Square, PayPal Here, and SumUp. They offer user-friendly interfaces, secure transactions, and robust reporting features to help manage your finances effectively.
Digital Payment Platforms: In addition to traditional card payments, embracing digital payment platforms can broaden your payment options. Popular platforms such as PayPal, Venmo, and Google Pay allow your customers to pay using their smartphones, eliminating the need for physical cards. These digital wallets are convenient for both you and your customers, reducing transaction times and providing an additional layer of security.
Online Invoicing and Payment Links: For businesses that offer recurring services or work on projects, setting up an online invoicing system can streamline payment processing. Platforms like QuickBooks, FreshBooks, or Zoho Invoice enable you to generate professional invoices and email them directly to your clients. Include a payment link within the invoice, allowing customers to pay online securely and conveniently. Automating this process saves time, reduces paperwork, and encourages prompt payment.
But what if this one (necessary) tool could be found within an already existing software system you use today? Insert → Service Raider. With it’s robust CRM platform, one of the many features the comes stock, even at the base price of $29 per month, is mobile payment processing within the app. Leveraging mobile payment apps tailored to home services can enhance your operational efficiency to not only collect customer payments quicker, but improve your internal oepraitonal efficiencies in the back offic, eliminating time spent on follow ups, emails, calls, and texts attempting to collect on overdue