Field Service Team Management: Let Tech Ease Your Burdens

With field service team management features, you can assign specific roles to your employees. Some need visibility across the entire process, while others only require certain views. With the ability to set role-based permissions based on their job, everybody gets access to what they need when they need it.

As your team is crucial in any field service company, having the ability to manage your people is essential. Field service team management in Service Raider allows you to add as many users as you need, and you have four types of users–owner, manager, dispatcher, and technician. A technician would have access to their jobs and schedules. The other three roles have access to all features, with the owner being able to set up and manage multiple locations. After inputting a user into the system, they receive an email notification invite to create their account.