Privacy Policy

This privacy policy explains how Service Raider, LLC d/b/a as www.serviceraider.com (collectively, “Service Raider,” “we,” “us,” and “our”) collects, uses, shares, and processes information about you. This privacy policy describes our practices concerning your personal data that we process when we provide you with Service Raider’s services, including the services available through our website at www.serviceraider.com, our mobile, browser, and desktop applications, and other services where we link this Policy (collectively the “Services”).

It also tells you about your privacy rights. Our terms of service at http://serviceraider.com/terms provide further terms governing your use of the Services. These terms are incorporated into this policy by this reference. It is important that you read this privacy policy and our terms so that you are fully aware of how and why we are using your personal data and the terms under which we provide you the Services.

By accessing or using this Service, you signify that you acknowledge, accept, and agree with all the terms of this privacy policy, so please do not use or access this Service if you disagree with any part of this privacy policy.

1. Contact information

If you have any questions, comments, requests, or concerns related to this privacy policy or our privacy practices or if you would like to opt-out of future communications or exercise your other privacy-related rights, please feel free to contact us at:

General contact info:
contact@serviceraider.com

Phone:
877-274-0008

Address:
9815 Sam Furr Rd. Suite J215
Huntersville, NC 28078

Service Raider has appointed a data protection officer (DPO) by way of Ryan Keith. He may be reached at ryan@serviceraider.com

Please use: “GDPR concern” in the subject line when sending any relevant email or written correspondence.

Our legal representatives may be reached by contacting:

Bishop, Dulaney, Joyner & Abner, P.A.
ATTN: Dain Dulaney
4521 Sharon Rd., Suite 250
Charlotte, NC 28211
Direct – 704-945-9853
ddulaney@bdjalaw.com
www.bdjalaw.com

2. Applicability and eligibility

We need to process your personal data to operate our organization and provide you with our Services. By accepting our privacy policy and terms of service, you are confirming that you have read and understood these policies, including how and why we use your personal data. If you don’t want us to collect or process your personal data in the ways described in this policy, you should not use the Services. Please note we are not responsible for the content or the privacy policies or practices of any third party organization or service that interact with our Services. We encourage you to read the privacy policies of these third-party organizations before using any of the Services.

The Services are not directed to children under the age of 18. You may not use the Services if you are under the age of 18. If you are under the age of 18, you should not provide any information on our Services.

3. Personal data we collect

We define personal data as any information relating to an identified or identifiable natural person, and an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier.

We rely on a number of legal bases to process the information we receive about you from your use of the Services, including where:

1. You have consented to the processing;
2. The processing is necessary to perform the contractual obligations in order to provide the Services to you, including those of our terms of service;
3. Necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims;
4. Necessary to protect your vital interests, or those of others;
5. Necessary in the public interest;
6. Necessary for the purposes of our or a third party’s legitimate interests, such as those of visitors, users, or partners;

Where we process your information on the basis of consent, we will clearly obtain your opt-in consent. Where given, you may withdraw your consent at any time by contacting us at admin@serviceraider.com. Where we process your information on the basis of legitimate interests, we do so where the processing is necessary for your legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.