As a field service business owner, you know the challenges of assigning jobs to employees. Without dispatch software, you may be relying on email chains, phone calls, or texts. As your business grows, this becomes harder and harder to scale. Manual dispatching eats up time and keeps you from focusing on other operational tasks.
Dispatch software can be an easy solution to deploy to ensure the best customer experiences and less frustration for your techs. But what features do you need?
This type of platform is a SaaS (Software as a Service) model. It places the benefits of technology at your fingers. From the system, you can schedule jobs and send dispatch notifications to your employees. You can ditch paper and other methods to assign jobs!
Dispatching software makes your business more reliable and productive. Because schedules live in a cloud-based solution, it’s accessible any time from any device.
Here’s how you can use it:
So, what field service features do you really need to dispatch like a boss? They need to be easy while also getting the job done.
Additionally, dispatch software should also allow you to communicate with your customers. SMS alerts let them know when the pro will arrive. They receive real-time updates so they can stress less.
Technology is the friend of every field service business! With the right software features, you can dispatch efficiently with full visibility. See how it works today by starting your Service Raider free trial!